BSBSS00043 Key Management Skill Set

This skill set is for people newly promoted to the position of supervisor, leading hand or team leader.

These units provide credit towards a number of qualifications including the BSB42015 Certificate IV in Leadership and Management.

Units:

Show leadership in the workplace
Implement operational plan
Lead team effectiveness

BSBMGT401
BSBMGT402
BSBLDR403

BSBSS00063 Team Leader Skill Set

This skill set reflects the role of individuals working as developing and emerging leaders in a range of contexts.

Leadership often begins at the team leader level across a wide range of enterprise and industry contexts. Team leaders communicate effectively, ensure team performance and develop effective relationships in the workplace. Across the breadth of industry, team leaders are responsible for implementing operational plans.

The units provide credit towards BSB42015 Certificate IV in Leadership and Management.

Units:

Communicate effectively as a workplace leader
Lead effective workplace relationships
Lead team effectiveness
Implement operational plan

BSBLDR401

BSBLDR402
BSBLDR403
BSBMGT402

 

BSBSS00064 Promoting Diversity Awareness in the Workplace Skill Set

This skill set addresses the skills, knowledge and performance requirements to promote diversity awareness in the workplace. It is ideal for Team Leaders and Frontline Managers.

Units:

Lead a diverse workforce
Promote innovation in a team environment
Mentor in the workplace

BSBLDR404
BSBINN301
TAEDEL404A

BSBSS00030 Workplace Supervisor Language, Literacy & Numeracy Skill Set

This skill set is for Individuals who supervise others in a workplace.

These units are elective units in the Business Services Training Package. They may be used to provide credit towards BSB408012 Certificate IV in Frontline Management.

Please note that this skill set has been superseded but is still current until March 2016.

Units:

Apply language, literacy and numeracy to support others in the workplace
Mentor others in the workplace to support their language, literacy and numeracy skill development

BSBFLM313A

BSBFLM314A

 

BSBSS00011 Key Management Skill Set

This skill set is for people newly promoted to the position of supervisor, leading hand or team leader.

These units provide credit towards a number of qualifications including the BSB40812 Certificate IV in Frontline Management.

Please note that this skill set has been superseded but is still current until March 2016.

Units:

Show leadership in the workplace
Implement operational plan
Promote team effectiveness

BSBMGT401A
BSBMGT402A
BSBWOR402A