The BSB51918 Diploma of Leadership & Management is a nationally-accredited qualification that reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. 

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources. 

Undertaking this qualification with Betterlink Group will provide an opportunity to develop their skill set and build their body of knowledge for a future in management.

Entry requirements:

There are no pre-requisites for entry into the BSB51918 Diploma of Leadership & Management, the course is designed wherever possible to draw upon workplace experiences for both the learning and assessment activities.

Recommended units:

The qualification requires twelve units to be completed, consisting of four core units and eight electives.

Other units may be available from the BSB Business Services Training Package, other endorsed Training Packages or current accredited courses, please contact us for more detail if your preferred units do not appear below.

Betterlink Group typically offers the Diploma of Leadership & Management in the following units:





Core units

BSBLDR511: Develop and use emotional intelligence
BSBMGT517: Manage operational plan
BSBLDR502: Lead and manage effective workplace relationships
BSBWOR502: Lead and manage team effectiveness

Elective units

BSBINN502: Build and sustain an innovative work environment
BSBCUS501: Manage quality customer service
BSBMGT502: Manage people performance
BSBMGT516: Facilitate continuous improvement
BSBRSK501: Manage risk
BSBWHS501: Ensure a safe workplace
BSBWOR501: Manage personal work priorities and professional development
BSBLED501: Develop a workplace learning environment

Course Fees

$ 2,495

$ 5,400

$ 2,495