The BSB40812 Certificate IV in Frontline Management is a nationally-accredited qualification that is designed for individuals who typically have responsibility for a small team and report to a higher level manager. 

Undertaking this qualification with Betterlink Group will provide an opportunity to develop or refine efficient frontline management skills.

Entry requirements:

There are no pre-requisites for entry into the BSB40812 Certificate IV in Frontline Management, the program is designed wherever possible to draw upon workplace experiences for both the learning and assessment activities.

Recommended units:

Betterlink Group offers the Certificate IV in Frontline Management in the following units.

The qualification requires ten units to be completed, consisting of four core units and six electives. Other electives may be available from the BSB07 Business Services Training Package please contact us for more detail if the electives you require do not appear below:





Compulsory Units

Show leadership in the workplace
Implement operational plan
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Promote team effectiveness

Elective Units

Promote innovation in a team environment
Develop teams and individuals
Implement continuous improvement
Identify risk & apply risk management processes
Establish effective workplace relationships
Develop work priorities

Course Fees

$ 1,495

$ 2,625

$ 1,495